Privacy Policy

Last Updated: 08th October 2026

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and look after your personal data when you visit our website and use our contact or enquiry form.

1. Important Information and Who We Are

This website is operated by Griffin & Co Construction Ltd.("we", "us", or "our"). We are the data controller responsible for your personal data.

If you have any questions about this privacy policy, please contact us:

• Email address: griffinandcobuilding@gmail.com

• Postal address: Hickory Lodge Farm, Gaddesby Lane, Frisby On The Wreake, Melton Mowbray, LE14 2PA

2. The Data We Collect About You

We do not sell products on this website. We only collect personal data that you voluntarily provide to us via our online enquiry form, which includes:

• Identity Data: First name and last name.

• Contact Data: Email address and phone number.

• Project Data: Physical site/property address and details regarding your building or construction enquiry.

3. How and Why We Use Your Personal Data

Under the UK General Data Protection Regulation (UK GDPR), we must have a "lawful basis" to process your data. We use your data to:

• Respond to your enquiry: To contact you regarding your message, discuss your project, and provide an initial quote. Our lawful basis for this is Legitimate Interests (to process enquiries and win new business) or Contractual Necessity (taking steps at your request before entering into a contract).

• Maintain business records: To keep track of project quotes and past communications. Our lawful basis for this is Legitimate Interests or compliance with legal obligations.

4. How Your Data is Collected and Stored (Third Parties)

We do not sell or rent your personal data to third parties. We only share your information with trusted service providers necessary to run our website and respond to your construction enquiries. These include:

• Squarespace: Our website platform provider, who hosts our enquiry form and securely transfers your submission data to us.

• Google Workspace (Gmail): Our business email provider. When you submit an enquiry form, the details are safely routed directly to our secure Gmail inbox so we can review your project and reply to you.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorised way. This includes the secure SSL encryption built into our Squarespace website.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

• If your enquiry does not result in contract work, we will delete your enquiry data after 12 months.

• If your enquiry does result in a building contract, we will retain your data for 7 years following completion of the work to comply with UK tax, accounting, and insurance laws.

7. Your Legal Rights

Under UK data protection laws, you have rights in relation to your personal data, including the right to:

• Request access to your personal data.

• Request correction or erasure of your personal data.

• Object to or restrict the processing of your personal data.

• Request the transfer of your personal data.

If you wish to exercise any of these rights, please email us at the address listed in Section 1.

8. How to Complain

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.